An executive that provides a comprehensive and authoritative view of the Human Computer Interface (HCI) and Technology interaction through companys online transaction platform, Website, mobile application(s), etc .
- 360 degrees understanding of investor requirements on a holistic basis and guiding / coordination with respective teams to deliver a qualitative servicing experience.
- Effectively develop and maintain all relevant systems analysis deliverables, aligned as appropriate to business.
- Enforce highest level of ethical behavior in line with the Companys culture, reputation, applicable regulations & internal policy requirements, and ensuring that there is no mis-selling at all times.
- Correctly apply all relevant data integrity, privacy, and security requirements, design, and clearly document how they have been met, under guidance
- Routinely monitor the alignment of IT/technology infrastructure design and planning activities, and their deliverables, with business needs, service operation objectives, and the service strategy, taking action where appropriate.
- Moderate knowledge on client side framework like JQuery
- Moderate knowledge in problem solving technique
- Experience on financial domain is good to have
Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support
Role: Technical Support Manager
Employment Type: Permanent Job, Full Time